Safelite AutoGlass - 411 Reviews - Auto Glass Services in Columbus, OH - Birdeye (2024)

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2.9

  • Auto Glass Services
  • Columbus, OH

About this business

AutomotiveAuto Glass Services

Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Columbus area, turn to Safelite AutoGlass. Those in Columbus and surrounding areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 7400 Safelite Way, we fix your auto glass fast. Our windshield replacements come with the only national warranty and you will drive away with a freshly vacuumed car and clean windows. Add our advanced beam wiper blades to your order and your tech...read more

Location details

7400 Safelite Way, Columbus, OH, 43235, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed

2.9411 reviews

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  • Yellow Pages (11)
  • Google (392)
  • Foursquare (7)
  • Birdeye (0)
  • Others (1)

Arived and replaced as promissed. However left glass all over, and left multiple scratches on paint around back window. Reported this to them and never heard another word. Screw um. Will not get any more of my money!!!Kevin,Rogers, Ar.

Safelite AutoGlass - 411 Reviews - Auto Glass Services in Columbus, OH - Birdeye (2)

9 years ago

the windshield in my 2007 Silverado was cracked on a recent trip to South Carolina. upon returning home to Columbus I scheduled the replacement the next day in Worthington. apt time and est. time to complete job were right on. however my front dash panel and dash bezel were damaged in the repair. in fact there is now a 4 inch crack on both sides of my dash. calls and emails have gone unanswered. I am very disappointed in my interactions with safelite.either find another glass installer, or do not use the Worthington office....read more

Safelite AutoGlass - 411 Reviews - Auto Glass Services in Columbus, OH - Birdeye (3)

stanwilson1


13 years ago

My mirror still doesn't work right and customer care is a joke to these guys. I warn you to take your business elsewhere!!!!!!!!!!

Safelite AutoGlass - 411 Reviews - Auto Glass Services in Columbus, OH - Birdeye (4)

Phillip A.


13 years ago

giri at the desk was very helpfull will use them again! De is greart

Safelite AutoGlass - 411 Reviews - Auto Glass Services in Columbus, OH - Birdeye (5)

13 years ago

I used to work for this Uhm...company. It is the usual practice to carry the windshield.."just in case" the glass breaks in your vehicle while repairing a chip or crack. I do agree that most of them (management) haven't a clue in customer or employee service. I personally had 2 TWO shield replaced and I was totally put off by them and their product. My new trail blazer was basically molested. The moldings no longer fit and they scratched my paint and my ranger not only had one leak but TWO (1" wide and 8" wide) I no longer w...read more

Safelite AutoGlass - 411 Reviews - Auto Glass Services in Columbus, OH - Birdeye (6)

champlamp2


14 years ago

jeff did a very good job on my son suv window and was here the same day and was very friendly will use safelite if ever needed in agian

Safelite AutoGlass - 411 Reviews - Auto Glass Services in Columbus, OH - Birdeye (7)

14 years ago

I had a nice crack on my FJ cruiser front windshield. Unfortunately, there were other repair shops that had poor reviews as well, so I rolled the dice with this company (as I did read all the reviews for this company as well).I thought maybe if I took it to their shop, it would be easier for them and there would be less headaches on my end. They had the entire morning (since 8:00 people)...to work on my vehicle. I got there at 12:30ish and inspect the vehicle prior to paying for the service...I found that the two vinyl flap...read more

Safelite AutoGlass - 411 Reviews - Auto Glass Services in Columbus, OH - Birdeye (8)

hemethousewife


14 years ago

Had an appointment, and they did not show. Was given a 4 hour window...waited all day...and after my window of time had come and gone I called to see what the update would be. They say they never showed me on the schedule. I had an email confirmation, work order number, and they still denied I ever had an appointment. They said they could fit me in 5 days from then!!!! My car was completely undriveable, and they BONED me, and then couldn't fit me in any sooner!?!?!? Unaccepatable...DON"T USE THEM!!

Safelite AutoGlass - 411 Reviews - Auto Glass Services in Columbus, OH - Birdeye (9)

smartconsumer365


14 years ago

I was really upset when I heard that my insurance would not cover glass damage. Safelite (who happened to have a "deal" with my insurance company) said they would give me a "discounted rate" of almost $300.00!! Come to find out, their competitor's REGULAR rate was about HALF the price of their "discount." GO ELSE WHERE, unless of course you like to pay more than necessary.

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Frequently asked questions about Safelite AutoGlass

How is Safelite AutoGlass rated?

Safelite AutoGlass has a 2.9 star rating with 411 reviews.

When is Safelite AutoGlass open?

Safelite AutoGlass is closed now. It will open tomorrow at 8:00 a.m.

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Safelite AutoGlass - 411 Reviews - Auto Glass Services in Columbus, OH - Birdeye (2024)

FAQs

Are AutoGlass and Safelite the same company? ›

Safelite operates in all 50 states. The company is composed of three major business operations: Safelite AutoGlass, an automotive glass repair and replacement services provider. Service AutoGlass, a wholesale automotive glass, installation tools, and materials provider.

Who is Safelite's biggest competitor? ›

Safelite AutoGlass main competitors are Vudu, Quadratec, and Safelite Auto Glass.

Does Safelite install in rain? ›

If it's raining the day of your mobile appointment and you don't have a covered area for our technician to work, you can either reschedule or bring your vehicle into one of our shops. Can my car be parked on the street? The ideal locations for mobile service are level driveway, parking lot, garage, or carport.

Does Safelite warranty their work? ›

Insurance ease for peace of mind

And every windshield replacement is backed by a nationwide lifetime warranty on parts and workmanship that you won't find anywhere else. We're confident that we're the best at what we do, and we want you to have that same confidence and peace of mind.

How big of a crack can Safelite fix? ›

Safelite can usually repair your windshield if the damage meets these conditions: The damage is under 6 inches in length* The point of impact is smaller than a dime. There are no more than 3 chips.

Does Safelite use aftermarket? ›

Where do we get our auto glass? Safelite buys its glass from the largest and most sophisticated glass manufacturers in the world; companies that work directly with and supply to the vehicle manufacturers.

Where is Safelite AutoGlass headquarters? ›

Does Safelite have competition? ›

The closest competitor to safelite.com are glassdoctor.com and autoglassnow.com. To understand more about safelite.com and its competitors, sign up for a free account to explore Semrush's Traffic Analytics and Market Explorer tools.

What is the annual revenue of Safelite? ›

Safelite AutoGlass's revenue is $2.3 billion.

Safelite AutoGlass peak revenue was $2.3B in 2023.

Do and don'ts after windshield replacement? ›

Tips To Follow After A Windshield Replacement
  • 1.1 Allow Adequate Time To Cure After A Windshield Replacement.
  • 1.2 Don't Remove The Tape On Your Windshield.
  • 1.3 Leave The Car Windows Open A Little.
  • 1.4 Avoid High-Pressure Car Washes.
  • 1.5 Keep The Windshield Clear.
  • 1.6 Be Gentle With The New Windshield.
May 10, 2021

Why does Safelite need your keys? ›

Yes, the technician will need the keys to access your vehicle to confirm that all parts and options are working properly. Does my vehicle need to be in a covered or heated area for auto glass service? Inclement weather makes auto glass installations difficult without cover. If possible, please have shelter available.

Can Safelite stop a crack from spreading? ›

In many cases, the damage can be repaired by one of our trained technicians in less than 30 minutes. Can you guarantee that a chip or crack in my windshield that can be repaired will not become larger during the repair process? No.

Does Safelite give refunds? ›

In the case of prepaid service booked through Safelite.com, a cancellation fee, plus applicable taxes, may be charged if the service is cancelled in full. You will be refunded your original payment amount minus the cancellation fee.

Does Safelite replace window seals? ›

We'll even vacuum your vehicle and clean the glass when we're finished. Can you fix my windshield leak/seal? We can repair your windshield leak, but we'll need to replace your windshield and provide a new seal. Our technicians are not able to seal glass installed by a non Safelite shop.

Will Safelite clean up broken glass? ›

Yes, our technicians will vacuum any pieces of broken auto glass in your vehicle. My rear view mirror is attached to my windshield. Will the technician attach it to the new windshield? Yes, our auto glass technicians will remove your rear view mirror and attach it to your new windshield.

Who owns AutoGlass? ›

Belron is trading under more than ten major brands including Carglass®, Safelite® and Autoglass®. In addition, it manages vehicle glass and other insurance claims on behalf of insurance customers.

Who owns Safelite company? ›

Who bought auto glass now? ›

Driven Brands purchased the company for $170 million. “[The acquisition of Auto Glass Now] really does solidify our position as an industry player,” Macaluso says.

What is the previous name of Safelite? ›

COLUMBUS, Ohio - Belron® US has changed its corporate name to Safelite® Group as part of its brand building strategy, it was announced today by Tom Feeney, president and CEO.

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